Cookie Policy
This website uses a traffic analyser that uses small information files,
called and known as “cookies”, that the server sends to the computer of the person who accesses the
website for the correct operation and viewing of the websites by the user,
as well as for the collection of statistical data on the use and navigation of our website.
We may collect information about your computer, including your IP address,
operating system, and browser type. Cookies contain information that is transferred to
your computer’s hard drive.
Cookies also help us improve our website and provide a better and more personalised service. In particular, they allow us to:
- Estimate usage figures and patterns.
- Store information about your preferences and customise our website in accordance with your individual interests.
- Speed up your searches.
- Recognise you when you return to our site again
- Introduction
Our website, https://chocolatesclavileno.com (hereafter: “the web”), uses cookies and other related technologies. (For your convenience, all technologies are called “cookies”.) Cookies are also placed by third parties contracted by us. In the following document, we inform you about the use of cookies on our website.
- What are cookies?
A cookie is a small, simple file that is sent along with the pages of this website and stored on the hard disk of your computer or other device by your browser. Stored information may be returned to our servers or relevant third-party servers during a subsequent visit.
- What are scripts?
A script is a fragment of program code used to make our web work properly and interactively. This code runs on our server or on your device.
- What is a web beacon?
A web beacon (or pixel tag) is a small, invisible piece of text or image on a web that is used to track traffic on it. To do this, several data about you are stored using web beacons.
- Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences continue to be remembered. By placing functional cookies, we make it easy for you to visit our website. In this way, you do not need to enter the same information every time you visit our website, and for example, the items remain in your shopping basket until you have finished your purchase. We may place these cookies without your consent.
5.2 Analytical Cookies
We use analytical cookies to optimise the website experience for our users. With these analytical cookies we gain knowledge on the use of our website. We ask for your permission to insert analytical cookies.
5.3 Advertising Cookies
On this website we use advertising cookies, which allow us to personalise ads for you, and we (and third parties) obtain information about the results of the campaign. This happens based on a profile that we create with your clicks and navigation inside and outside https://chocolatesclavileno.com. With these cookies, you, as a visitor to the website, are linked to a unique ID, so you will not see the same ad more than once, for example.
5.4 Marketing/tracking cookies
Marketing/tracking cookies are cookies, or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or on several websites for similar marketing purposes.
Since these cookies are marked as tracking cookies, we ask you for your permission before placing them.
5.5 Social media buttons
On our website, we have included buttons for Facebook, LinkedIn, WhatsApp and Instagram to promote pages (e.g. “like”, “pin”) or share them (e.g. Tweeting) on these social networks. These buttons work using Facebook, LinkedIn, WhatsApp and Instagram code. This code embeds cookies. These social media buttons can store and process certain information, so a personalised ad can be displayed.
Please read the privacy policy of these social media sites (which may change frequently) to know what they do with your (personal) data they process using these cookies. The data they receive is anonymised as much as possible. Facebook, LinkedIn, WhatsApp and Instagram are located in the United States.
- Cookies used
The following is a more detailed explanation of each cookie type, temporality, ownership, purpose, and domain: Google Analytics is a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View, California, CA94043, United States (“Google”): Google Analytics uses the following cookies: _ga, _gat, _gid, and other possible cookies to be uploaded by Google’s visitor monitoring service. They are used to:
- Estimate usage figures and patterns.
- Store information about your preferences and customise our website in accordance with your individual interests.
- Speed up your searches.
- Recognise you when you return to our site again.
- Generate a unique user ID, which is the one used to count how many times a user visits the site, as well as the date of the first and last visits to the web.
- Record the date and time of access to any of the pages on the Site.
- Verify the need to keep a user’s session open or create a new one. Identify the user’s session to collect the approximate geographical location of the computer accessing the Site for statistical purposes.
They can be both temporary and permanent
| Use | Share data | |
| We use Facebook to display recent social posts and/or social buttons to share on social media. | For more information, please read Facebook’s privacy policy. | |
| Marketing/Follow-up | ||
| Name | Retention | Function |
| actppresence | 1 year | Manage ad display frequency |
| _fbc | 2 years | Store the last visit |
| Fbm* | 1 year | Save account details |
| xs | 3 months | Store a unique session ID |
| fr | 3 months | Enable advertising or retargeting |
| _fbp | 3 months | Store and track visits across multiple websites |
| datr | 2 years | Provide fraud prevention |
| sb | 2 years | Save browser details |
| YouTube | ||
| Use | Share data | |
| We use YouTube to display video. | For more information, please read YouTube’s privacy policy. | |
| Functional | ||
| Name | Retention | Function |
| GPS | session | Keep users logged in |
| VISITOR_INFO1_LIVE | session | Keep users logged in |
| Google Maps | ||
| Use | Share data | |
| We use Google Maps to display maps. | For more information, please read Google Maps’s privacy policy. | |
| Marketing/Follow-up | ||
| Name | Retention | Function |
| Google Maps API | nothing | Request the user’s IP address |
| Google reCAPTCHA | ||
| Use | Share data | |
| We use Google reCAPTCHA for spam prevention. | For more information, please read Google reCAPTCHA privacy policy. | |
| Marketing/Follow-up | ||
| Name | Retention | Function |
| rc::c | session | Filter bot requests |
| rc::b | session | Filter bot requests |
| rc::a | permanent | Filter bot requests |
| Google Fonts | ||
| Use | Share data | |
| We use Google Fonts to display web fonts. | For more information, please read Google Fonts privacy policy. | |
| Functional | ||
| Name | Retention | Function |
| Google Fonts API | session | Keep users logged in |
| WordPress | ||
| Use | Share data | |
| We use WordPress for website development. | This data is not shared with third parties. | |
| Functional | ||
| Name | Retention | Function |
| WordPress_logged_in_* | session | Keep users logged in |
| Functional | ||
| Name | Retention | Function |
| wd | 1 week | Determine screen resolution |
| act | 90 days | Keep users logged in |
| c_user | 90 days | Store a unique session ID |
| csm | 90 days | Provide fraud prevention |
| presence | session | Store and trace if the browser tab is active |
- Consent
When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click “Save Preferences”, you agree that we use the categories of cookies and plug-ins you selected in the pop-up window as described in this cookie policy. You can disable the use of cookies through your browser, but please be aware that our website may stop working properly.
- Your rights on personal data
You have the following rights on your personal data:
- You have the right to know why your personal data is needed, what will happen to them, and how long they will be stored.
- Right of access: You have the right to access your personal data that we know.
- Right of amendment: You have the right to complete, amend, delete or block your personal data at any time.
- If you give us your consent to process your data, you have the right to revoke that consent and to the deletion of your personal data.
- Right to transfer your data: You have the right to request all your personal data from the person responsible for the processing and to transfer them in full to another person responsible for the processing.
- Right of opposition: You may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie policy. If you have a complaint about how we manage your data, we would like you to let us know, but you also have the right to file a complaint with the supervisory authority (the data protection authority).
- ACCEPTANCE AND/OR REJECTION OF THE COOKIE POLICY
This website displays information about your Cookie Policy at the bottom or top of the web at each login so that you are aware and informed of it. You can accept the installation of cookies on your web browser by affirmative and positive action. You may also refuse to use cookies by selecting to refuse their installation and use on your browser. However, you should know that, if you do so, you may not be able to use the full functionality of this Website. This website uses Google to process information about you. For this purpose, Google Inc. is reported to be considered a “safe port” in terms of personal data protection regulations. The User must give his or her prior consent, unless otherwise indicated, to the use of “cookies” and also authorise the follow-up of his or her IP during navigation on the Website. Unless you have adjusted your web browser settings to reject cookies, our system will produce cookies when you log in to our site. Following the European data protection policy guidelines that may be affected by the use of cookies, the different Internet browsers have configuration tools for the User, if he or she wants to, to disable and/or delete these cookies or enable private browsing mode on your browser. You may allow, block, or delete cookies installed on your computer by setting the options of the browser installed on your computer: Chrome: https://support.google.com/chrome/answer/95647?hl=en Explorer: http://windows.microsoft.com/en-GB/windows7/how-to-manage-cookies-ininternetexplorer-9 Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web Safari: https://support.apple.com/kb/ph5042?locale=en_GB
- Contact details
For questions and/or comments about our cookie policy and this statement, please contact us using the following contact details:
HERMANOS LÓPEZ LLORET S.A.
VAT NUMBER: A03012978
Address: Calle COLON, 187, CP 03570 VILLAJOYOSA/LA VILA JOIOSA, Alicante
Phone: 965890778
Email: direccion@chocolatesclavileno.com
Domain name: https://chocolatesclavileno.com